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Sign up for Crystal Travel emails below to reveal a promo code you can use today.Discover Unbeatable Lufthansa (LH) Deals with Crystal Travel
Lufthansa, one of the world's leading airlines, offers exceptional service and a wide network of destinations. With Crystal Travel, booking cheap Lufthansa (LH) flights and tickets has never been easier. Whether you’re planning a business trip, a family holiday, or a solo adventure, we ensure you get the best deals tailored to your needs. Enjoy seamless booking, exclusive offers, and the unmatched reliability of Lufthansa—all in one place. Start your journey with confidence, knowing you’re getting premium service at an affordable price.
Planning your next trip? Crystal Travel brings you the cheapest Lufthansa (LH) flights from London to top destinations worldwide. Compare fares, explore exciting routes, and grab unbeatable deals—all designed to suit your budget. With our user-friendly platform and trusted Lufthansa (LH) service, booking your dream trip has never been simpler or more affordable.
Facts about Lufthansa
Essential Lufthansa (LH) Details with Crystal Travel
Crystal Travel provides all the key information you need about Lufthansa, from flight schedules and check-in options to baggage allowances and premium services. Whether you’re flying economy, business, or first class, we’re here to ensure you have a smooth and informed travel experience. Trust Crystal Travel to keep you updated and ready for your journey with Lufthansa.
Discover Popular Lufthansa (LH) Routes with Crystal Travel
Lufthansa (LH) connects the UK with an extensive network of destinations worldwide, offering seamless travel for both business and leisure. Known for its efficiency and excellent service, Lufthansa’s routes are tailored to meet the demands of travelers. From bustling metropolises to scenic holiday spots, you’ll find a variety of options to suit your journey.
Some of Lufthansa’s top routes include:
These routes are vital connections, ensuring smooth travel experiences for passengers across the globe. Book your Lufthansa (LH) flights with Crystal Travel today for exclusive deals on these popular journeys.
Explore Stunning Destinations with Lufthansa (LH) and Crystal Travel
Lufthansa (LH) connects travelers to some of the world’s most sought-after holiday destinations, blending comfort and efficiency with excellent service. From cultural hubs to scenic retreats, discover incredible places perfect for your next getaway.
Here are some of Lufthansa’s top holiday destinations:
Whether you’re seeking adventure, relaxation, or cultural exploration, Lufthansa (LH) and Crystal Travel make it easy to reach these incredible destinations. Book your next holiday today for unbeatable deals and unforgettable memories.
Exceptional Comfort and Amenities with Lufthansa (LH) and Crystal Travel
Fly in style with Lufthansa's world-class inflight services, designed to make your journey as comfortable and enjoyable as possible. Whether you’re traveling for business or leisure, Lufthansa (LH) ensures a seamless and luxurious experience for passengers across all classes.
Here’s what you can expect on your Lufthansa (LH) flight:
Comfortable Seating: Relax in ergonomic seats with generous legroom, designed to provide maximum comfort during your flight.
In-Flight Dining: Savour high-quality meals prepared with fresh ingredients, complemented by a selection of fine wines and beverages.
Entertainment: Enjoy a diverse range of movies, TV shows, music, and games on individual screens, ensuring a personalised entertainment experience.
Wi-Fi Connectivity: Stay connected above the clouds with Lufthansa’s FlyNet® Wi-Fi, available on most long-haul flights.
Amenity Kits: Complimentary kits with travel essentials are provided in premium cabins for added convenience.
Premium Cabin Services: Indulge in luxury with fully flat beds, exclusive menus, and attentive service in Business and First Class.
Special Meals: Choose from a variety of meal options tailored to dietary needs, including vegetarian, vegan, and gluten-free meals.
Book your next Lufthansa (LH) flight with Crystal Travel and experience unparalleled inflight services, ensuring a memorable journey from takeoff to landing.
Choose Your Ideal Cabin Class with Lufthansa (LH) and Crystal Travel
Lufthansa (LH) offers a range of cabin classes tailored to meet the needs of every traveler, combining comfort, style, and top-tier service. Whether you're seeking luxury for a business trip or value for a holiday getaway, Lufthansa (LH) has the perfect option for you.
Here’s an overview of Lufthansa’s cabin classes:
Economy Class: Enjoy a comfortable and affordable travel experience with adjustable seats, complimentary meals, and a personal entertainment system.
Premium Economy Class: Upgrade your journey with extra legroom, wider seats, and enhanced dining options. This class is ideal for travelers seeking added comfort on long-haul flights.
Business Class: Experience premium service with fully flat seats, priority boarding, and access to Lufthansa (LH) lounges. Perfect for combining productivity and relaxation during your journey.
First Class: Indulge in ultimate luxury with spacious suites, gourmet dining, and personalised service. Enjoy exclusive benefits like chauffeur-driven transfers and private lounge access.
Book your next Lufthansa (LH) flight with Crystal Travel to find the cabin class that suits your travel style and experience comfort and convenience from start to finish.
Explore Lufthansa’s Primary Hub at Frankfurt Airport with Crystal Travel
Lufthansa’s primary hub is Frankfurt Airport (FRA), one of Europe’s busiest and most well-connected international airports. Located in Germany, Frankfurt serves as the main gateway for Lufthansa’s extensive global network, offering seamless connections to numerous destinations across the world. With its modern facilities, efficient services, and passenger-friendly amenities, Frankfurt Airport provides a smooth start to your journey. Whether you're flying long-haul or connecting to another European city, Frankfurt’s strategic location enhances convenience and connectivity for all Lufthansa (LH) travelers. Begin your adventure effortlessly with Lufthansa (LH) at Frankfurt, where your journey takes flight.
Explore the Modern Fleet of Lufthansa (LH) with Crystal Travel
Lufthansa (LH) operates a diverse and state-of-the-art fleet designed to offer maximum comfort and efficiency for both short-haul and long-haul travelers. With cutting-edge technology, advanced in-flight features, and eco-friendly innovations, Lufthansa (LH) ensures that every journey is smooth, comfortable, and enjoyable. Here are some key aircraft in their fleet:
Boeing 747-8: Known for its spacious cabins and iconic humpbacked design, the Boeing 747-8 offers excellent long-haul comfort, advanced entertainment systems, and enhanced fuel efficiency.
Airbus A350: A modern aircraft built for comfort, the A350 features quieter cabins, larger windows, and improved aerodynamics, ensuring a peaceful and enjoyable flight.
Boeing 777: Ideal for long-haul flights, the Boeing 777 combines fuel efficiency with spacious seating and sophisticated entertainment systems for a premium flying experience.
Airbus A320 Family: For short-haul European routes, Lufthansa (LH) uses the Airbus A320 family, including the A319, A320, and A321, known for their efficiency and comfort on shorter flights.
Lufthansa’s commitment to fleet modernization guarantees a premium experience with a focus on sustainability and passenger satisfaction. Book your next flight with Crystal Travel and enjoy the benefits of Lufthansa’s world-class fleet.
Maximise Your Travel with Lufthansa’s Miles & More Program
Lufthansa’s Miles & More program is designed to reward loyal passengers with miles, exclusive benefits, and enhanced travel experiences. Whether you fly frequently or occasionally, Miles & More offers a variety of membership tiers and opportunities to earn and redeem miles. Here’s a breakdown of the program:
Membership Tiers
Member: Entry-level membership offering basic benefits and the ability to start collecting miles.
Frequent Traveller: Achieved after collecting 35,000 Status Miles, providing perks like priority check-in and access to Lufthansa (LH) lounges.
Senator: For frequent travelers who accumulate 100,000 Status Miles, offering additional privileges such as extra baggage allowance and more lounge access.
HON Circle Member: The highest status level, reached with 600,000 Status Miles, offering elite benefits like personal assistance and first-class upgrades.
Earning Miles
Members earn Miles & More miles for flights with Lufthansa, its partner airlines, and through various retail and service partners.
Miles can also be earned on hotel stays, car rentals, and through Lufthansa’s co-branded credit cards.
Redeeming Miles
Miles can be redeemed for flights, class upgrades, car rentals, hotel stays, and even exclusive experiences.
Enjoy the freedom to book rewards for both Lufthansa (LH) flights and partner airlines, allowing for maximum flexibility and value.
Co-Branded Credit Cards
Lufthansa (LH) offers co-branded credit cards that allow members to earn miles on everyday purchases, accelerating your rewards journey.
Family Benefits
The Family Account feature allows families to pool their miles, making it easier to achieve rewards together.
Special Benefits for Higher Tiers
Members at the Frequent Traveller, Senator, and HON Circle levels enjoy priority services, additional baggage allowances, access to exclusive lounges, and much more.
Maximise the benefits of Lufthansa’s Miles & More program with Crystal Travel, and enjoy a more rewarding flying experience with every journey.
Explore Other Leading Airlines for Your Next Journey with Crystal Travel
While Lufthansa (LH) offers exceptional service and a vast network, there are several other airlines that might better suit your travel preferences or needs. Whether you're looking for specific destinations, better flight options, or different onboard experiences, here are some top alternatives to consider for your next flight:
When choosing an alternative airline, consider your destination, the level of service you desire, and any additional benefits such as loyalty programs or special flight options. Let Crystal Travel help you find the ideal airline to meet your travel needs and preferences.
Flexible and Convenient Booking with Lufthansa (LH) through Crystal Travel
Lufthansa (LH) offers a flexible flight reservation policy designed to accommodate a range of travel preferences, making it easy for passengers to book, modify, and manage their flights. Here’s an overview of their flight reservation policy:
Booking and Reservation: Flights can be booked directly on the Lufthansa (LH) website, mobile app, or through authorized travel agents.
Passengers can choose from one-way, round-trip, or multi-city itineraries, depending on their travel needs and preferences.
Ticket Types: Lufthansa (LH) offers a variety of ticket options across different cabin classes: Economy, Premium Economy, Business Class, and First Class.
Each ticket type comes with different fare conditions and flexibility, which may vary depending on the fare class and conditions selected.
Cancellation and Refund: The cancellation and refund policies depend on the type of ticket purchased.
Some tickets may be non-refundable, while others offer partial refunds or are fully refundable with applicable fees.
Refund policies and fees can vary based on fare rules and booking conditions.
Change of Reservation: Lufthansa (LH) allows passengers to change their reservations, including changing dates or times, subject to the ticket’s fare conditions.
Fees for changes depend on the ticket type and fare class selected.
No-Show Policy: Missing a flight without prior notice may result in a no-show situation, causing the ticket to lose value or incurring a rebooking fee.
Booking Classes and Upgrades: Lufthansa (LH) provides options to upgrade to a higher class, either through paid upgrades or using frequent flyer miles, based on availability.
Loyalty Program: Lufthansa (LH) operates the Miles & More loyalty program, allowing members to earn and redeem miles for flights, upgrades, and a range of other benefits.
When booking with Lufthansa, it’s essential to review the specific terms and conditions of your reservation. Crystal Travel is here to assist you in navigating Lufthansa's booking policies, ensuring you select the best options for your travel needs.
Smooth and Easy Check-In for Your Lufthansa (LH) Flight with Crystal Travel
Lufthansa (LH) offers a seamless check-in process designed to make your journey as convenient as possible. Here's an overview of their check-in policies:
Online Check-In: Lufthansa (LH) provides online check-in through their website and mobile app, available 23 hours before your flight's scheduled departure.
This option allows passengers to skip long queues and receive their boarding pass digitally or print it at home, saving time at the airport.
Airport Check-In: If you prefer to check in at the airport, Lufthansa's check-in counters typically open 3 hours before the scheduled departure time.
It’s advisable to arrive early to allow for check-in, security checks, and boarding, especially for international flights.
Check-In Deadlines: The check-in deadline varies depending on the departure airport and destination. For European flights, Lufthansa (LH) recommends completing check-in at least 45 minutes before departure, while for long-haul flights, the deadline is 60 minutes.
Baggage Drop: Passengers who have checked in online can drop off their luggage at designated baggage counters at the airport. Make sure to arrive within the required time frame for a smooth handover of your checked baggage.
Group Check-In: Lufthansa (LH) offers group check-in for passengers traveling in larger groups, ensuring a streamlined and efficient check-in process for everyone in the party.
Special Assistance: For passengers requiring special assistance, such as those with reduced mobility, families with young children, or elderly travelers, Lufthansa (LH) offers dedicated check-in services. It’s recommended to inform the airline in advance to ensure a hassle-free experience.
Boarding Pass: Once checked in, passengers will receive their boarding pass, which is necessary for boarding. This can be in either digital or printed format based on your preference.
Make sure to follow Lufthansa’s check-in guidelines and arrive on time for a stress-free experience. Crystal Travel is available to assist with any questions about the check-in process and to help ensure a smooth start to your flight.
Travel Smart with Lufthansa’s Baggage Guidelines through Crystal Travel
Lufthansa (LH) offers a clear and comprehensive baggage allowance policy, making it easy for passengers to understand what to pack for their flight. Below is an overview of their baggage policies:
Carry-On Baggage: Economy & Premium Economy Class: Passengers are allowed one cabin bag and one additional small item, such as a laptop bag or handbag.
Business & First Class: Passengers can bring two cabin bags plus one small item.
The maximum dimensions for a cabin bag are 55cm x 40cm x 23cm (22in x 16in x 9in).
Checked Baggage: Economy Class: Typically includes one checked bag with a maximum weight of 23kg (50lbs) for most international flights.
Business & First Class: These classes allow for more checked baggage, with higher weight limits and additional pieces.
Some routes may use a piece system, where the number of checked bags is restricted, regardless of weight.
Excess Baggage: Passengers exceeding their baggage allowance may incur extra fees based on route and fare type.
Overweight baggage (over 23kg per bag) may also result in additional charges.
Special Baggage: Lufthansa (LH) accommodates special baggage, including sports equipment, musical instruments, and medical devices. It’s advised to inform the airline ahead of time to arrange special handling.
Infant Baggage Allowance: Infants traveling on an adult’s lap are entitled to one checked item, such as a pushchair or car seat, in addition to their parent’s allowance.
Before your journey, it’s recommended to check your specific baggage allowance based on your ticket class, route, and fare type. Crystal Travel is happy to assist with any questions regarding Lufthansa’s baggage policies, ensuring a smooth travel experience with no surprises.
Ensuring Safe and Comfortable Travel for Minors with Lufthansa
Lufthansa (LH) provides a secure and comfortable journey for minors, ensuring both parents and children have a pleasant flight experience. Below is an overview of Lufthansa’s minor travel policies:
Unaccompanied Minors (UM)
Age Requirements: Lufthansa (LH) offers an Unaccompanied Minor service for children aged 5 to 11 years traveling alone.
Service Details: This service includes dedicated assistance from check-in to arrival, with Lufthansa (LH) staff overseeing the child’s journey to ensure safety and comfort.
Additional Fees: There is an extra charge for the Unaccompanied Minor service, which varies based on the route.
Documentation: Parents or guardians must provide required documents, including contact information for both drop-off and pick-up at the destination, to ensure smooth travel.
Infants (Under 2 Years Old)
Traveling on an Adult's Lap: Infants under 2 years old can travel on an adult’s lap for no extra charge.
Separate Seat: A separate seat can be purchased for the infant at a child fare, providing more comfort during the flight.
Baby Essentials: Parents traveling with lap infants are typically allowed one small carry-on for baby essentials.
Children (2 to 11 Years Old)
Seating: Children aged 2 to 11 years must occupy their own seat, and they are eligible for child fares, which may vary depending on the route and class.
Booking and Documentation
Age Information: It’s crucial to provide the correct age of the minor during the booking process to ensure appropriate service.
Travel Documentation: Parents or guardians must ensure the minor has all required documentation, including passports and visas for international flights.
Seating Arrangements
Exit Row Restrictions: Children under 14 years of age are not allowed to sit in exit rows for safety reasons.
Family Seating: Lufthansa (LH) recommends pre-booking seats for families to ensure they are seated together.
For any further questions or concerns about traveling with minors, it’s advisable to check Lufthansa’s official website or contact their customer service directly. Crystal Travel can assist you with the latest guidelines and make your booking process hassle-free.
Traveling with Your Pet on Lufthansa (LH) Flights
Lufthansa (LH) ensures that your pet can travel comfortably and safely, offering clear guidelines for flying with your furry companion. Below is an overview of their pet policy:
Pet Types Allowed
Cats and Dogs: Lufthansa (LH) allows both cats and dogs to travel in the aircraft hold. However, some breeds, especially snub-nosed dogs (e.g., Bulldogs, Pugs), may face restrictions due to their specific respiratory needs during air travel.
Other Pets: Generally, Lufthansa (LH) does not permit pets other than cats and dogs to travel in the hold. Specific arrangements may be made for other types of animals upon request.
In-Cabin Travel
Assistance Dogs: Assistance dogs are permitted to travel in the cabin with their owners, free of charge, as long as the appropriate documentation is provided.
Other Pets: Lufthansa (LH) does not typically allow pets other than assistance dogs to travel in the cabin.
Pet Containers
Hold Travel: Pets traveling in the hold must be in an IATA-approved pet container.
Container Requirements: The container should be secure, leak-proof, and provide proper ventilation. It should also offer enough space for the pet to stand, lie down, and turn around comfortably.
Reservations and Documentation
Advance Notification: Passengers traveling with pets must notify Lufthansa (LH) in advance to ensure space availability and compliance with regulations.
Required Documents: Travelers need to present relevant documents such as pet passports, health certificates, and vaccination records when traveling internationally with their pets.
Traveling with Assistance Dogs
Free of Charge: Registered assistance dogs are permitted to travel in the cabin free of charge.
Advance Notification: Passengers traveling with assistance dogs must inform Lufthansa (LH) in advance to make proper arrangements for seating and accommodations.
Charges
Fees: Lufthansa (LH) charges for pet transport depending on the size and weight of the pet, as well as the route and class of service. Fees for pets traveling in the hold may vary.
Breed Restrictions and Temperature Restrictions
Breed Restrictions: Some pet breeds, particularly snub-nosed breeds, may be restricted from flying in the hold due to health and safety concerns. It is recommended to check with Lufthansa (LH) ahead of booking for specific breed-related restrictions.
Temperature Restrictions: Lufthansa (LH) may impose temperature restrictions for pets traveling in the hold, to ensure their safety and well-being during the flight.
For the latest updates on Lufthansa’s pet policy and additional details, travelers should refer to the Lufthansa (LH) website or contact the airline directly. Crystal Travel can assist with making the necessary arrangements to ensure a smooth journey for both you and your pet.
Lufthansa (LH) has specific policies regarding flight cancellations, which vary depending on the type of ticket purchased, the circumstances of the cancellation, and other factors. Below is an overview of Lufthansa’s flight cancellation policies:
Refundability of Tickets
Refundable Tickets: Lufthansa (LH) offers refundable tickets for certain fare classes. Passengers holding refundable tickets can cancel their flight and request a refund, subject to the fare conditions and cancellation terms. Refunds for these tickets may take some time to process.
Non-Refundable Tickets: Many of Lufthansa’s lower-priced tickets, especially in economy class, are non-refundable. If a passenger cancels a non-refundable ticket, they may not receive a refund. In some cases, passengers can apply the value of the ticket towards future travel on Lufthansa, but this is subject to availability and specific conditions.
Cancellation Fees
Non-Refundable Tickets: Passengers canceling non-refundable tickets may incur cancellation fees. The fee structure varies depending on factors such as the route, the ticket’s fare class, and how close to the departure date the cancellation occurs. In some cases, a partial refund or travel credit may be provided.
Refundable Tickets: If a passenger cancels a refundable ticket, a cancellation fee may still apply, though a full or partial refund will generally be provided based on the terms of the ticket purchased.
Service Fees: Lufthansa (LH) may charge service fees for processing cancellations, especially for non-refundable tickets. These fees will vary based on the ticket’s fare class, route, and the booking method.
Flexible Booking Policies
Waivers and Flexibility: Lufthansa (LH) offers flexibility during extraordinary circumstances, such as health issues, emergencies, or global disruptions. In these cases, the airline may waive cancellation fees or allow passengers to make changes to their travel plans without additional charges.
Travel Changes: Lufthansa (LH) allows passengers to change their flight dates or routes in some cases. The flexibility may depend on the type of ticket purchased. In certain situations, like travel disruptions or other specific conditions, Lufthansa (LH) offers no additional charges for changes. Passengers should check their ticket’s terms to confirm eligibility.
Special Considerations
Travel Insurance: Lufthansa (LH) strongly recommends that passengers purchase travel insurance, especially when there’s uncertainty surrounding their trip. Travel insurance helps mitigate the financial impact of cancellations or changes due to emergencies, illness, or unexpected events.
COVID-19 Impact: During the COVID-19 pandemic, Lufthansa (LH) introduced flexible cancellation and rebooking policies to accommodate passengers affected by travel restrictions. The airline continues to provide some level of flexibility for COVID-related cancellations and changes, including waivers for certain fees or the option to rebook without penalties.
Booking Channels
Direct vs. Third-Party Bookings: If a flight is canceled, the process for requesting a refund or cancellation may vary depending on whether the booking was made directly through Lufthansa (LH) or via a third-party travel agency. Passengers who booked through third parties may experience longer processing times or different refund policies.
Process for Cancellations
Online Cancellation: Passengers can cancel their flights directly through Lufthansa’s website or mobile app. For more complex situations, such as when a refund is needed or if there are multiple tickets involved, passengers should contact Lufthansa’s customer service for assistance.
Customer Support: Lufthansa (LH) provides a dedicated customer support team to assist with cancellations, rebookings, or refund issues. The support team can provide personalized guidance on what steps to take depending on the type of ticket and specific situation.
Passengers are encouraged to review their ticket’s terms and conditions at the time of booking to understand the exact cancellation policies and to avoid any unexpected fees or penalties.
Lufthansa (LH) offers flexibility for passengers who need to change their flight details, including dates, routes, or times. The rules and fees associated with these changes depend on the ticket type, fare class, and the specific circumstances of the booking. Below is an overview of Lufthansa's flight change policy:
Change Fees
Non-Refundable Tickets: Passengers with non-refundable tickets may incur change fees when modifying their flights. The fees depend on the route, fare class, and how far in advance the change is requested. If the new flight is more expensive than the original one, passengers will need to pay the fare difference in addition to the change fee.
Refundable Tickets: Passengers holding refundable tickets generally enjoy more flexibility and can make changes without incurring the standard change fees. However, if the new flight's fare is higher, passengers will be required to pay the fare difference.
Fare Differences
Fare Class: If passengers change their flight to a different fare class (for example, upgrading from economy to business class), they will typically need to pay the fare difference between the original and new tickets. This may apply to both refundable and non-refundable tickets.
Route Changes: Modifying the destination or route may lead to additional charges, especially if the new itinerary involves a higher fare than the original booking. Passengers will be required to pay the difference if applicable.
Flexible Booking Policies
Waivers and Flexibility: Lufthansa (LH) provides more flexibility for flight changes during certain periods or in special circumstances (such as unforeseen disruptions, emergencies, or public health concerns). In such cases, passengers may be able to modify their travel plans with reduced or no change fees.
Special Circumstances: During events like the COVID-19 pandemic, Lufthansa (LH) has introduced flexible policies that allow passengers to change their travel dates or destinations with minimal fees or sometimes no charges at all. It's important to check the specific terms for such events to determine if waivers apply.
Booking Channels
Direct vs. Third-Party Bookings: The policies for changing a flight may vary depending on where the ticket was purchased. If the ticket was booked directly with Lufthansa, the airline typically offers more flexibility and easier access to modifications. Bookings made through third-party travel agents or platforms may have different rules or processing times for flight changes.
Travel Insurance
Lufthansa (LH) recommends that passengers consider purchasing travel insurance, particularly if there is uncertainty about their travel plans. Insurance can help cover the costs of flight changes, especially in situations where changes need to be made due to unforeseen events, emergencies, or illness.
Process for Changing a Flight
Online Modifications: Passengers can make changes to their flight directly through the Lufthansa (LH) website or mobile app, allowing for easy access to options for rescheduling or rebooking.
Customer Service: If a passenger needs assistance with more complex flight changes (such as modifying international flights or adjusting travel plans significantly), Lufthansa’s customer service team is available to help.
Important Notes
Ticket Terms: Always check the specific terms and conditions of your ticket when booking, as policies and fees can vary depending on the fare type, route, and class of service.
Timing: The closer the change is made to the departure date, the higher the likelihood of incurring additional fees. Passengers are encouraged to make changes as early as possible to minimize costs and ensure better availability of flights.
Passengers are encouraged to consult Lufthansa’s official website or contact customer support for the most accurate and up-to-date information about flight change policies, especially when dealing with exceptional circumstances.
Lufthansa (LH) allows passengers to correct minor and major errors in their names, with specific rules and fees depending on the nature of the correction. Here’s an overview of the airline's name correction policy:
Name Correction Fees
Minor Corrections: Lufthansa (LH) typically allows minor corrections, such as fixing small spelling errors or typographical mistakes, at no additional charge. These corrections should not alter the overall structure of the name.
Major Corrections: For more significant changes, such as correcting a last name or rearranging the order of the name, Lufthansa (LH) may charge a fee. The fee amount depends on the type of correction, the fare class of the ticket, and specific circumstances. Major corrections might require additional documentation and verification.
Documentation
Supporting Documents: If the name correction is substantial, Lufthansa (LH) may request supporting documents. This could include a passport, national ID card, or legal name change documentation to validate the correction request.
Proof of Error: If the correction is required due to a mistake made during the booking process, passengers may need to provide proof, such as a booking receipt or confirmation email showing the original error.
Timeframe
Before Departure: It’s advisable to request name corrections well in advance of the scheduled departure. Lufthansa (LH) generally allows corrections up to a few hours before departure, but the closer the flight gets, the more complicated the process may be.
Urgency: For urgent corrections due to last-minute changes or travel, passengers should immediately contact Lufthansa’s customer service for assistance. Delays in processing corrections closer to departure may incur additional complexities.
How to Make Corrections
Customer Service Contact: Passengers can typically make name corrections by contacting Lufthansa’s customer service team via their website, by phone, or at the airport counter. Name changes made at the airport may be subject to additional fees or stricter rules.
Third-Party Bookings: If the ticket was purchased through a travel agency or third-party platform, passengers will need to contact the agency for assistance with the name correction. The third party will work with Lufthansa (LH) to process the necessary amendments.
Special Considerations
Codeshare Flights: If the flight is operated by a codeshare partner, the name correction policies of those airlines might also apply. Passengers must ensure that all airlines involved in the journey accept the name correction.
Emergency Situations: Lufthansa (LH) may provide flexibility for urgent name changes in cases of emergency, such as medical issues or last-minute travel requirements. In these cases, passengers should contact Lufthansa (LH) directly to explain the situation and request expedited assistance.
Additional Notes
Ticket Terms and Conditions: It’s essential to review the specific terms and conditions of your ticket at the time of booking, as different fare classes may have different rules regarding name changes and corrections.
Fee Waivers: Lufthansa (LH) may waive name correction fees if the error occurred during the booking process. Passengers are encouraged to contact Lufthansa’s customer service to discuss possible fee waivers or discounts if the correction was made by the airline.
For the most up-to-date and accurate information regarding Lufthansa's name correction policies, passengers should consult the official Lufthansa (LH) website or contact their customer service directly.
Lufthansa (LH) has a comprehensive flight delay policy designed to ensure passenger comfort and provide compensation where applicable. Below is an overview of how the airline handles delays:
Communication
Notification: Lufthansa (LH) strives to inform passengers as early as possible about any flight delays. The airline typically sends notifications via email, SMS, or through announcements at the airport, allowing passengers to stay updated and adjust their plans accordingly.
Reason for Delay: Lufthansa (LH) usually communicates the cause of the delay, which can include weather, technical issues, or operational challenges. In some instances, detailed reasons may not be disclosed due to operational restrictions.
Assistance During Delays
Amenities and Services: Depending on the length and cause of the delay, Lufthansa (LH) may offer passengers various services, including refreshments, meals, and access to communication facilities (such as phones and Wi-Fi), ensuring comfort while waiting.
Hotel Accommodation: If delays extend overnight or for an extended period, Lufthansa (LH) may arrange hotel accommodation for passengers. The airline will typically provide transport to and from the hotel and offer meals as needed.
Compensation for Delays
Compensation Eligibility: Under EU Regulation 261/2004, if a flight is delayed by more than 3 hours, passengers may be eligible for compensation, with the amount determined by the flight's distance and the delay's duration. Lufthansa (LH) adheres to this regulation for flights departing from or arriving in the EU.
Denied Boarding: If a delay leads to denied boarding due to overbooking, Lufthansa (LH) will compensate passengers and assist with rebooking or alternate arrangements.
Rebooking and Refunds
Rebooking Options: In the event of a significant delay, Lufthansa (LH) will usually offer passengers the option to be rebooked on the next available flight. If the delay is caused by the airline, passengers can typically change their travel date without incurring additional fees.
Refunds: If the delay extends for a long period or leads to a cancellation, passengers may be eligible for a refund. This is especially relevant if the delay causes missed connections or the airline cannot provide a suitable alternative within a reasonable time.
Special Considerations
Weather and Operational Delays: Delays caused by weather conditions, security issues, or other operational reasons outside the airline’s control may not be eligible for compensation, as these are generally considered "extraordinary circumstances.
Codeshare Flights: For delays involving codeshare flights with other airlines, passengers must follow the delay policies of each carrier involved. This may impact rebooking options and compensation based on the respective airline’s regulations.
Additional Notes
Travel Insurance: Lufthansa (LH) recommends passengers check their travel insurance policies, as certain insurance plans may cover delays, including expenses related to missed connections or overnight stays.
EU Regulations: Lufthansa (LH) fully complies with EU Regulation 261/2004, which outlines passenger rights in case of cancellations, delays, or overbookings for flights departing from or arriving in the EU.
For the most current and accurate information about Lufthansa's flight delay policies, passengers should visit the official Lufthansa (LH) website or contact customer service directly.
Lufthansa (LH) has a well-defined policy for passengers who miss their flights, providing clear guidelines for rebooking, fees, and the necessary steps to take. Here’s an overview of the airline’s approach to missed flights:
Rebooking Options
Immediate Action: If you miss your flight, it’s crucial to contact Lufthansa (LH) as soon as possible. Depending on seat availability and the circumstances, the airline may offer the opportunity to be rebooked on the next available flight to your destination. The rebooking options will depend on your ticket type, fare conditions, and availability.
Rebooking Fees: Rebooking fees or fare differences may apply depending on the class of service and type of ticket purchased. Passengers with non-refundable tickets may face higher charges or the need to pay the fare difference for the new flight.
No-Show Policies
No-Show Consequences: If a passenger fails to show up for their flight without prior notice to Lufthansa, they may be classified as a “no-show.” This could result in the cancellation of not only the missed flight but also any onward or return flights included in the itinerary.
Change Fees and Fare Differences
Ticket Type: The rebooking process and fees vary depending on the type of ticket purchased. Passengers holding flexible or fully refundable tickets may find it easier to rebook their flights without significant additional fees.
Non-Refundable Tickets: Passengers with non-refundable tickets might face additional charges or may need to pay the difference in fare when rebooking a missed flight. Flexible tickets often offer more options without high fees.
Contacting Customer Service
Timely Communication: If you realize you will miss your flight, or have already missed it, you must contact Lufthansa (LH) customer service immediately. Their team will provide guidance on rebooking options, fees, and next steps.
Online and Airport Assistance: Lufthansa (LH) offers customer service through both online channels (website and mobile app) as well as at the airport.
Travel Insurance
Insurance Coverage: Passengers are advised to check if their travel insurance covers missed flights, particularly for emergencies or unforeseen circumstances (e.g., medical issues or missed connections). Travel insurance may help cover costs for rebooking or additional accommodation/transportation expenses due to missed flights.
Timely Communication
Advance Notice: If you foresee that you may miss your flight, it is important to inform Lufthansa (LH) ahead of time. Early communication can help the airline explore options such as adjusting the travel date or providing advice on the best course of action.
Policy Variations
Ticket Conditions: The specific terms and conditions regarding missed flights can differ based on factors like the type of ticket (e.g., economy vs. business class), the route, and the nature of the missed flight. Passengers should review their ticket's terms and conditions and reach out to Lufthansa (LH) directly for the most accurate and up-to-date information.
For the latest details or specific cases, passengers should review their booking terms or contact Lufthansa (LH) customer service for assistance.
Lufthansa (LH) provides essential guidelines to help passengers understand passport and visa requirements, which vary depending on nationality, destination, and the purpose of travel. It is crucial to check the specific entry requirements before departure to ensure smooth travel. Here are the key aspects to consider:
Passport Requirements
Validity: Passengers must ensure their passport is valid for the entire duration of their trip. Many countries require passports to be valid for at least six months beyond the date of arrival, so always check the specific entry requirements for your destination country.
Conditions for Entry: Some countries may also require additional documents, such as a visa or travel authorization. Verify the exact passport and entry conditions with the relevant authorities for your destination.
Visa Requirements
Visa Necessity: Visa requirements vary based on your nationality, the country you are visiting, and the purpose of your trip (tourism, business, etc.). Ensure you check in advance whether a visa is required or if you can obtain one upon arrival.
Processing and Documentation: Visa applications typically require documentation such as passport copies, photographs, travel itinerary, or letters of invitation. Make sure to check processing times and all required paperwork before applying.
Travel Authorization
Electronic Travel Authorizations (ETA): Some countries, such as the United States (ESTA) or Canada (eTA), require travelers to apply for an electronic travel authorization (ETA). Ensure you apply for these approvals well in advance of travel and confirm the authorization is granted.
Transit Visas
Connecting Flights: If your journey includes a layover or transit in another country, you may need a transit visa, even if you do not plan to leave the airport. Verify whether a transit visa is required, especially if you need to switch airports or pass through immigration control during your stopover.
Traveling with Children
Additional Requirements for Minors: When traveling with children, ensure you check for any extra documentation required. This may include parental consent letters or proof of custody, particularly if only one parent or guardian is traveling with the child.
Check with Lufthansa
Lufthansa (LH) offers general information on passport and visa requirements on their website. However, passengers are advised to confirm the specific details directly with the airline or visit the official airline website for the most up-to-date and accurate information.
COVID-19 Travel Restrictions
Travel Advisories: Due to the evolving nature of the COVID-19 pandemic, countries may have specific entry requirements such as vaccination certificates, PCR tests, or quarantine measures. It is essential to check for any travel restrictions or health protocols related to COVID-19 for your destination before departure.
Key Reminder
While Lufthansa (LH) provides general guidelines for passport and visa requirements, always verify the latest information with the official government or consular services of your destination. Entry requirements can change without notice, so it is crucial to ensure all necessary documentation is in place before your flight.
For the most accurate and up-to-date passport and visa requirements, it is recommended to check with the respective consulate or embassy, as well as Lufthansa (LH) directly.
Lufthansa (LH) provides various channels for customer support to help passengers with inquiries, bookings, and travel-related concerns. The availability of specific support options may depend on your location and circumstances. Below are the main methods to reach Lufthansa (LH) customer support:
Customer Service Numbers
Lufthansa (LH) offers dedicated customer service numbers for different regions. You can find the relevant contact number for your location by visiting the official Lufthansa (LH) website. Calling these numbers allows you to speak directly with a representative to address your issues or assist with your travel needs.
Online Assistance
The "My Bookings" section on the Lufthansa (LH) website provides a variety of online services, including:
Changing your booking
Checking flight status
Adding extras such as seats, baggage, and meals
Making payment adjustments
This online tool offers quick access to your reservation details and is a convenient way to manage your trip independently without needing to contact customer support.
Social Media
Lufthansa (LH) is active on major social media platforms such as:
Twitter
Facebook
Instagram
You can send direct messages on these platforms for general inquiries, support requests, or feedback. Social media often provides quick responses to issues, making it a fast way to get assistance.
Live Chat
Lufthansa (LH) offers live chat support on their website. Depending on your region and situation, you can chat with a customer service agent in real time, allowing you to resolve issues promptly without waiting for a phone call.
Airport Customer Service
For in-person assistance, Lufthansa (LH) has customer service desks at airports. These desks can help with check-in, baggage inquiries, flight changes, and other travel-related issues. If you're at the airport, visiting the Lufthansa (LH) counter can be an efficient way to get help.
Miles & More Members
If you are a member of Lufthansa's frequent flyer program, Miles & More, you may have access to dedicated support channels. This could include priority phone lines or personalized assistance for members, offering faster resolution of issues.
Email Support
Lufthansa (LH) provides email support for inquiries in certain regions. You can check the official website for the most up-to-date email contact information specific to your needs or requests.
Lufthansa (LH) App
The Lufthansa (LH) mobile app allows passengers to manage bookings, check-in, and receive real-time updates about their flights. You can also get assistance directly through the app for issues related to your flight or reservation.
Important Notes:
The availability of customer support channels may vary by region and specific circumstances, so it's essential to check the Lufthansa (LH) website for the most accurate and up-to-date contact details.
For urgent issues or specific flight changes, contacting customer support directly may be the fastest way to resolve the situation.
Lufthansa (LH) offers various payment options to make booking flights more flexible for travelers. The availability of payment plans or installment options may depend on the region, the booking platform, and the specific fare type. Here's an overview of the typical payment methods and options available:
Payment Methods
Lufthansa (LH) accepts a range of payment methods for flight bookings, including:
Major Credit Cards (Visa, MasterCard, American Express, etc.)
Debit Cards
PayPal (available in some regions)
Apple Pay and other mobile payment methods (depending on location)
These options allow passengers to choose the most convenient method for their booking.
Book Now, Pay Later
Lufthansa (LH) offers a "Book Now, Pay Later" option in certain regions. This feature enables travelers to secure their flight booking with a deposit and pay the remaining balance later. It provides flexibility for passengers who want to lock in a fare but need time to manage their finances before paying in full.
Credit Card Installments
In some regions, Lufthansa (LH) allows passengers to use credit card installment plans to pay for their flight bookings. This enables you to spread out the payment for your tickets over a set period. Passengers should check with their credit card provider to see if installment options are available for Lufthansa (LH) bookings.
Travel Financing
Lufthansa (LH) may partner with third-party financing companies to offer installment options for flight payments. These financing services typically allow passengers to pay in monthly installments, sometimes with added interest. Availability and terms can vary, so it’s recommended to confirm if such services are available at the time of booking.
Promotional Payment Offers
Lufthansa (LH) occasionally offers special promotions or seasonal payment plans in partnership with financial institutions or credit card providers. These promotions may provide discounts or exclusive installment options for certain routes or booking periods. Keep an eye on Lufthansa's official website or promotional emails for any relevant offers.
Miles & More Program
Members of Lufthansa's frequent flyer program, Miles & More, can use their accumulated miles to reduce the cost of their flights. While this isn’t a traditional payment plan, it provides members with an additional way to lower their payments by using points toward the ticket cost.
Payment Plan Availability
The availability of payment options can vary depending on the country or region where the flight is booked. It is important to check Lufthansa’s website during the booking process to confirm the exact payment plans available in your area.
Important Notes:
Payment plans and installment options may not be available for all ticket types or routes.
Always verify the current payment options and policies directly with Lufthansa (LH) or during the booking process to ensure that you have the most accurate and up-to-date information.
Lufthansa’s baggage policy varies by ticket class and destination. Economy class passengers are allowed one checked bag of up to 23kg, while Business and First Class offer higher allowances. Each passenger can bring one carry-on bag (up to 8kg) and one personal item. Additional charges apply for excess baggage or extra items.
Manage your booking online via Lufthansa’s website or mobile app. You can change flight details, select seats, add services, and pay for extra baggage. The "Manage Booking" feature also allows you to check in, update personal information, and modify reservations.
Lufthansa (LH) provides multiple check-in options: online check-in via the website or mobile app (available 23 hours before departure), or at the airport counter. Ensure you have your flight details and identification ready to complete the check-in process.
Passengers can bring food on Lufthansa (LH) flights, adhering to security regulations. Lufthansa (LH) also provides meals for longer flights. Passengers with special dietary requirements should notify the airline in advance to ensure their needs are met.
In case of a delay, Lufthansa (LH) provides real-time updates via their website or app. For delays longer than three hours, passengers may be entitled to compensation under EU regulations. Lufthansa (LH) also offers meal vouchers, hotel accommodation, and rebooking options.
Under EU regulation, if your Lufthansa (LH) flight is delayed by over 3 hours, you may be eligible for compensation, which varies based on flight distance and delay time. Apply for compensation via Lufthansa’s website or contact their customer service.
If your flight is canceled, you can either get a refund or be rebooked on the next available flight. If the cancellation occurs within 14 days of departure, you may be entitled to compensation, depending on the circumstances
Flights canceled due to weather or extraordinary circumstances are not eligible for compensation under EU law. Lufthansa (LH) will, however, rebook you on another flight and provide support services such as meal vouchers.
You can change your flight through Lufthansa’s "Manage Booking" tool, available on their website. The ability to change your flight depends on the fare type, with some fare classes being more flexible than others. Fees may apply.
Lufthansa (LH) offers refundable tickets for specific fare types, mainly in Business and First Class. Most Economy tickets are non-refundable but may offer partial refunds or allow changes for a fee.
Lufthansa (LH) allows cancellations for most ticket types, with refundable tickets offering full refunds. Non-refundable tickets may offer partial refunds or incur cancellation fees depending on the ticket terms.
Lufthansa (LH) offers upgrade options through the "Manage Booking" section or via their customer service. Upgrades may be available using miles or through paid options, especially for Business or First Class.
Fees for excess baggage vary based on the route and weight. Generally, excess baggage costs range from 50 EUR to 200 EUR per additional item or weight over the allowance. Pre-purchase during booking to save on costs.
Lufthansa (LH) prohibits dangerous goods like explosives, flammable items, and certain chemicals in both checked and carry-on baggage. Full details on restricted items are available on their official website.
Yes, Lufthansa (LH) allows sports equipment like skis, golf clubs, and bicycles. These items are subject to special fees, and passengers are advised to book in advance to guarantee space.
You can add extra baggage through the "Manage Booking" section on the Lufthansa (LH) website. Extra baggage can be pre-booked to avoid higher fees at the airport.
Lufthansa (LH) offers customer support via phone, live chat, email, and social media. The contact details for your region are available on their website, and their customer service team is available 24/7.
If your baggage is lost, report it immediately at Lufthansa’s baggage claim desk. They will initiate a tracing process and provide temporary items or compensation while locating your luggage.
Complaints can be submitted via Lufthansa’s website or by directly contacting customer service. They provide support through email, phone, and social media channels for quick resolution.
Lufthansa (LH) provides special assistance for passengers with disabilities, including help with boarding, seating arrangements, and additional services. Assistance should be requested at least 48 hours before travel.
Wi-Fi is available on select Lufthansa (LH) flights, but there is typically a fee for its use. Passengers can also enjoy free entertainment services such as movies and music during flights.
You can check the status of your Lufthansa (LH) flight via their website or mobile app. Simply input your flight number or route to see real-time updates on delays, cancellations, and gate changes.
Lufthansa (LH) provides an unaccompanied minor service for children aged 5-11. This service includes special assistance throughout the journey, such as during check-in, boarding, and disembarkation.
Lufthansa (LH) allows pets to travel either in the cabin or as checked baggage, depending on their size and weight. Pets must be registered in advance, and passengers should adhere to the airline's pet policies. Source: Lufthansa
By following these frequently asked questions, you can navigate your travel with Lufthansa (LH) smoothly. Always visit the official website or contact customer service for the most up-to-date information.
